TP Inbound Customer Service Representative/Team Lead reviews

3.2

30% would recommend to a friend

(129 total reviews)

Jorge Amar

Not enough data to show CEO approval

27% positive business outlook

Inbound Customer Service Representative/Team Lead employees have rated TP with 3.2 out of 5 stars, based on 129 company reviews on Glassdoor. This indicates that most Inbound Customer Service Representative/Team Lead professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Inbound Customer Service Representative/Team Lead professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

129 reviews
1.0
Mar 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Its steady work and you can work as many hours as you want but I caution you to keep an eye on the management since they will point you if you stay over and come in early. The calls are all random so you will interact with a lot of people and hear and solve a lot of problems. It's important that you have an open conversation with your supervisor.

Cons

The communication with management is very slow and very time consuming to see results. The tools that they want to use are sometimes not working and makes the job very hard and difficult. Make sure you keep on top of your schedule and make sure if you work over and come in early that you tell your supervisor and make sure you follow up with him to make sure you don't get pointed and possible fired for attendance

3.0
Mar 8, 2013
Recommend
CEO approval
Business Outlook

Pros

the workplace is good. the equipment is good. generally at par with industry average. good health insurance. and the best colleagues

Cons

management is too greedy, they try to circumvent labor laws to their advantage to avoid paying employee benefits. give us our cost of living allowance dumb ass

Viewing 121 - 123 of 129 Reviews

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