TP Customer Service Representative CSR reviews

4.4

91% would recommend to a friend

(4,675 total reviews)

Jorge Amar

97% approve of CEO

84% positive business outlook

Customer Service Representative (CSR) employees have rated TP with 4.4 out of 5 stars, based on 4,675 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

supportive able to grow with company

Cons

frequent changes under policy with company better recognitions

avatar
TP Response
4d
Thank you for your balanced feedback. We're glad to hear that there are aspects of your experience you appreciate. Please feel free to contact us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can make your experience even better.
4.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Potential for bonuses on different projects Great trainers PTO Paid training

Cons

There is no hourly pay increase Projects can end at a moments notice Could be out of work for a month waiting for a new project You won't know of any updates until the day of the change

avatar
TP Response
2w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
Viewing 16 - 18 of 4,675 Reviews

Glassdoor has 100,691 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.