Is TP a good company to work for as a Tech Support Representative?

Tech Support Representative professionals working at TP have rated their employer with 3.6 out of 5 stars in 130 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Tech Support Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Tech Support Representative interview questions at TP .

Does TP pay Tech Support Representative employees well?

Tech Support Representative professionals rate their compensation and benefits at TP with 3.4 out of 5 stars based on 130 anonymously submitted employee reviews. This is 23.4% worse than the company average rating for salary and benefits. Find out more about Tech Support Representative salaries and benefits at TP .

How happy are Tech Support Representative professionals working at TP?

67% of Tech Support Representative employees at TP would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Tech Support Representative professionals have also rated TP with a 3.1 rating for work-life-balance, 4.1 rating for diversity and inclusion, 4.1 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13827) , Customer Service Representative (CSR) (5125) , Customer Service Agent (2573) , Analyst (1525) , Customer Service (1468) , Expert em Interação (1401) , Content Moderator (1235) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (929) , Agent (894) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

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TP

TP Tech Support Representative reviews

3.6

67% would recommend to a friend

(130 total reviews)

Jorge Amar

Not enough data to show CEO approval

65% positive business outlook

Ratings by category

4.1

Culture & values

4.1

Diversity & inclusion

3.8

Career opportunities

3.4

Senior management

3.4

Compensation and benefits

3.1

Work/Life balance

Tech Support Representative employees have rated TP with 3.6 out of 5 stars, based on 130 company reviews on Glassdoor. This indicates that most Tech Support Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Tech Support Representative professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Reviews by job title

130 reviews

3.0

Jul 26, 2025

Work from home setting

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

TP Canada offers a remote job

Cons

Slow opportunity for growth as there was a poor coaching

TP Response

9mo

Thank you for your feedback. As we are focused on providing career development for employees, we would appreciate it if you can provide more feedback at http://bit.ly/TPHR-newform. All the best and have a nice day Regards TP Canada

3.0

Jun 18, 2025

Bellow minimum

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

We used to buy sick notes and go on vacation or rest at home. U get worked like a donkey for a measly salary Management get paid 4x even though they do nothing compared to the hard working agents.

Cons

Comparing tp environment to the current company im In , feels like i was working in a farm doing labor work in another planet. No work culture , no good treatment, no good salaries. Everyone had a mindset of lets hustle the company with what they consider fraud as we dont get paid enough for this, find bugs in system to block it to lessen the load, pull the ethernet cable and call it tech problem, everyone does whatever they have to survive.

1.0

Feb 27, 2025

Floating Status

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

- Nothing. Their pantry, site, and account, even the personnel of the building are worst and condescending.

Cons

- We were put to floating status while on training just because of some faulty technical issues happened to us causing us to fail the assessment that even though we requested for a retake, they did not let us.

TP Response

Hi there. We appreciate you dropping by to provide your feedback.

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TP Tech Support Representative reviews

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Work from home setting

Bellow minimum

Floating Status

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