TP Technical Helpdesk Associate reviews

4.9

81% would recommend to a friend

(18 total reviews)

Jorge Amar

100% approve of CEO

81% positive business outlook

Technical Helpdesk Associate employees have rated TP with 4.9 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Technical Helpdesk Associate professionals have an excellent working experience there. TP is rated 32% above average by Technical Helpdesk Associate professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

18 reviews
3.0
Oct 3, 2023

TP processes

Recommend
CEO approval
Business Outlook

Pros

At the right moment there is NO pros. The processes have gone. None cannot suggest anything that would make our work better, because the budged is strict, we get paid NOTHING, no bonus, the prices in our life went to the sky, and the management position gets everything and all benefits. The salaries for IT Helpdesk is under the average IT helpdesk's salaries globally, and sometimes we are thinking of coming to office, so pessimistic.

Cons

No processes, NO FUTURE! Upper management cares only about their "Please remove the bad language before submitting" . if we going request something that will improve our daily processes, they will say "numbers". How possible could someone have numbers on something that the management just ping you wherever you are, without any ticket, and they do not follow any process so you can show your "number". I can write cons for ever.

5.0
Feb 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Instill good values No stress Good benefits Good projects Great training

Cons

Not to be mentioned- hardly any

avatar
TP Response
3y
Thank you for your review and for letting us know how we are doing. Best regards!
1.0
Mar 30, 2022
Recommend
CEO approval
Business Outlook

Pros

they willing to offer high basic salary, no 12 hour shift

Cons

Interviewers did not give actual amount of your benefits and break their verbal promises HR said allowance and OT will not listed in offer letter , basically is a professional scammers When you have doubts, they will just passing the balls around

Viewing 10 - 12 of 18 Reviews

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