Is TP a good company to work for as a Technical Support Representative?

Technical Support Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 529 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Technical Support Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Technical Support Representative interview questions at TP .

Does TP pay Technical Support Representative employees well?

Technical Support Representative professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 529 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Technical Support Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13864) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Technical Support Representative reviews

4.1

75% would recommend to a friend

(529 total reviews)

Jorge Amar

Not enough data to show CEO approval

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Technical Support Representative employees have rated TP with 4.1 out of 5 stars, based on 529 company reviews on Glassdoor. This indicates that most Technical Support Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Technical Support Representative professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

529 reviews

3.0

Dec 28, 2025

Not Worth

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Easily to get in and the CTC was good enough.

Cons

Toxic work culture, and no fixed shift timings.

5.0

Dec 10, 2025

A Great Place to Work

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Diverse and multicultural work environment Opportunities for career growth and internal promotions Comprehensive training programs for new hires Good benefits package in many locations Strong emphasis on customer service excellence

Cons

High workload and fast-paced environment can lead to burnout Variable work-life balance depending on project/client Compensation may feel low for the demands of certain roles Strict performance metrics and monitoring Shift schedules (including nights/weekends) can be challenging

TP Response

6mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

1.0

Sep 29, 2025

Don't Do it Unless You're Desperate

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Easy hire, no interview process beyond internet checks.

Cons

It's a revolving door, poor management and training, Low pay, difficult escalations, just overall depressing.

TP Response

9mo

We're sorry to hear about your experience and appreciate your feedback. Please contact us directly at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so we can address your concerns and work towards a resolution.

Viewing 16 - 18 of 529 Reviews

Jobs at TP

Atención a Clientes- Horarios fijos PM- Solo Chat

EJECUTIVO TELEFONICO, NO VENTAS NO COBRANZA

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

Agente de llamadas Horario Fijo Lunes a Sábado

TP

TP Technical Support Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Not Worth

A Great Place to Work

Don't Do it Unless You're Desperate

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

TP reviews FAQs

Jobs at TP