Is TP a good company to work for as a Workforce Management Analyst I?

Workforce Management Analyst I professionals working at TP have rated their employer with 4.0 out of 5 stars in 47 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Workforce Management Analyst I Jobs at TP now and start preparing for your job interview by browsing frequently asked Workforce Management Analyst I interview questions at TP .

Does TP pay Workforce Management Analyst I employees well?

Workforce Management Analyst I professionals rate their compensation and benefits at TP with 3.8 out of 5 stars based on 47 anonymously submitted employee reviews. This is 12.3% worse than the company average rating for salary and benefits. Find out more about Workforce Management Analyst I salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13874) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Workforce Management Analyst I reviews

4.0

85% would recommend to a friend

(47 total reviews)

Jorge Amar

Not enough data to show CEO approval

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (47 reviews)

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Workforce Management Analyst I employees have rated TP with 4.0 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Workforce Management Analyst I professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Workforce Management Analyst I professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

47 reviews

5.0

Jun 6, 2024

My Review

Workforce management analyst

Recommend

CEO approval

Business Outlook

Pros

Excellent workplace and work environment, schedule flexibility and great communication with employers

Cons

It needs better company benefits or bonifications

TP Response

2y

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in the world by Great Place To Work. 😎🔝 Greetings! #NeverStopInspiring

5.0

May 20, 2024

It's a great place to work.

Workforce management analyst

Recommend

CEO approval

Business Outlook

Pros

It has positive working environment without descrimination to gender and age as long as you are able to talk with customers and meet certain KPIs

Cons

A bit far from my home.

2.0

Apr 16, 2024

For newbies

Workforce management analyst

Recommend

CEO approval

Business Outlook

Pros

Good training ground for new in BPO

Cons

Too much workload and low salary¹

TP Response

2y

We appreciate your review. It would be great if you could share more details about your experience via http://bit.ly/TPHR-newform. Thank you.

Viewing 22 - 24 of 47 Reviews

Jobs at TP

EJECUTIVO TELEFONICO, NO VENTAS NO COBRANZA

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

Agente bilingüe de atencion a clientes Call Center- NO VENTAS

EJECTUTIVO TELEFONICO SIN EXPERIENCIA

TP

TP Workforce Management Analyst I reviews

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