Is TP a good company to work for?

TP has an overall rating of 4.4 out of 5, based on over 99,917 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 88% of employees would recommend working at TP to a friend and 83% have a positive outlook for the business. The best reviews about TP have been left by employees working as Business Manager , Human Resources Business Partner HRBP and Training Coordinator .

Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13813) , Customer Service Representative (CSR) (5124) , Customer Service Agent (2570) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1102) , Call Center Agent (1067) , Customer Service Associate (926) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1993 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1767 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1479 reviews)); "Good environment is good." ((in 1239 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2463 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1493 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 364 reviews)); "Poor communication and dropping classes with little notice" ((in 288 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What TP locations have received the highest employee ratings?

Pachuca , León , San Luis Potosí , Hermosillo , Durango , Morelia , Monterrey , Ciudad de México , Tuxtla

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TP

TP reviews about "layoff"

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83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37 reviews

1.0

Apr 12, 2024

Acquired previous company

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

None. Absolutely a joke tang doesn’t care

Cons

They acquired my previous company, promised no layoffs and let go over half of staff

TP Response

We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!

1.0

Jul 18, 2024

Layoffs

Analyst

Recommend

CEO approval

Business Outlook

Pros

Training Location cab facility shifts

Cons

Layoffs even if we are giving 100%

TP Response

Thank you for sharing your review. We're sorry to hear that you had a negative experience working with us, and we would appreciate if you would be willing to leave some further feedback for us http://bit.ly/TPHR-newform

1.0

Oct 1, 2024

Bad management

Content moderator

Recommend

CEO approval

Business Outlook

Pros

Nothing is happening working with the company

Cons

Inform layoff less than one month. Bad benefits. Favoritism. No career growth. Bad management. No compensation on layoff.

TP Response

We appreciate your honesty, and we understand your experience was not ideal. We are open to understanding and learning from your experience. If you are keen to share more with us, you can always reach out to us at http://bit.ly/TPHR-newform on our website. Thank you for your honest feedback.

3.0

Jun 21, 2024

Good Job Sometimes

Costmer care agent

Recommend

CEO approval

Business Outlook

Pros

Pay always on time, never once late

Cons

layoffs and changes of hours

TP Response

Thank you for your review. We would like to understand in detail your experience. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to tell us more so we can work with you and resolve it.

4.0

Oct 13, 2024

Teleperformance

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Good company to enhance skills.

Cons

Company do Layoff in nonseason.

TP Response

Thank you for sharing your experience with us. All the best!

1.0

Sep 5, 2024

Layoff the employee after some time without any reason, people will jobless if depends on TP

Reporting analyst

Recommend

CEO approval

Business Outlook

Pros

398 office is good with free and tasty meal

Cons

I have joined the TP in feb 2024 after 4 month's they give the official notice to Layoff the employee and give us to 6 months to find the opportunity outside after 6 months I'm jobless.

TP Response

3.0

Aug 15, 2024

Great as first job, but you'll see lot of disorganization

Reporting analyst

Recommend

CEO approval

Business Outlook

Pros

* Good work environment (I mean the people within the team). * Job security (it is very rare to see layoffs). * Payments on time and in accordance with what is stipulated by law. * Access to high-capacity software.

Cons

* Salary. * It is very likely that you will have to work on public holidays. * Bureaucracy (you'll be escalating everything to a different team, which makes everything very slow). * Bad management (people without management educaction at all). * It is typical that you inherit an obsolete, useless process and have to redo it from scratch because there was no follow up on the previous work. * Poor workload distribution (A single person can have three times as many responsibilities as another and receive the same salary). * Almost all positions are completely on site. * You cannot use your cellphone while being on site and you can't access any non-authorized website, so once you enter the building you are almost isolated without the possibility to contact, let's say, your family.

TP Response

👋🏻 Hi, we are very sorry for your experience. We strive to get better every day so that we can be there for you when you need us. 🫂 You can contact us at hrhelpdeskmar@teleperformance.com 📩 We are at your disposal to help you solve your requests.

Viewing 4 - 6 of 37 Reviews

Jobs at TP

Asesor de Atención a Clientes | Capacitación Pagada

Agente bilingüe de atencion a clientes Medio Tiempo ¡Labora 5 días x Semana!

Agente bilingüe de atencion a clientes Call Center- NO VENTAS

Atención a Clientes y Cobranza | Sueldo Base + Bono

Ejecutivo Atención a Clientes para Importante Aseguradora | Descanso Fijo Domingo

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TP reviews about "layoff"

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Acquired previous company

Layoffs

Bad management

Good Job Sometimes

Teleperformance

Layoff the employee after some time without any reason, people will jobless if depends on TP

Great as first job, but you'll see lot of disorganization

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