Is TP a good company to work for?

TP has an overall rating of 4.4 out of 5, based on over 99,917 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 88% of employees would recommend working at TP to a friend and 83% have a positive outlook for the business. The best reviews about TP have been left by employees working as Business Manager , Human Resources Business Partner HRBP and Training Coordinator .

Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13818) , Customer Service Representative (CSR) (5124) , Customer Service Agent (2570) , Analyst (1525) , Customer Service (1467) , Expert em Interação (1401) , Content Moderator (1234) , Supervisor (1102) , Call Center Agent (1067) , Customer Service Associate (926) , Agent (894) , Team Leader (811) , Executive (776) , Operations Customer Expert 1 (690) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1993 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1767 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1479 reviews)); "Good environment is good." ((in 1239 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2463 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1493 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 364 reviews)); "Poor communication and dropping classes with little notice" ((in 288 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What TP locations have received the highest employee ratings?

Pachuca , León , San Luis Potosí , Hermosillo , Durango , Morelia , Monterrey , Ciudad de México , Tuxtla

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TP

TP reviews about "training"

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Training can feel overwhelming sometimes, and I am still adjusting to the time schedule, but the trainers are able to teach in an easy-to-understand way, and they are patient with us. I believe that this training will greatly help me improve my communication and customer service skills in the long run

TP Response

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

May 21, 2026

Encouraging professional environment

Process trainer

Recommend

CEO approval

Business Outlook

Pros

Management supports innovative training methods helping employees improve learning experiences during professional operational sessions consistently.

Cons

Trainers receive freedom implementing better learning approaches during sessions professionally.

Viewing 13 - 15 of 6,860 Reviews

Jobs at TP

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Agente bilingüe de atencion a clientes Medio Tiempo ¡Labora 5 días x Semana!

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EJECTUTIVO TELEFONICO DESCANSO FIJO EN DOMINGO

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