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Tableau Software

Part of Salesforce

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Tableau Software Technical Support Engineer reviews

3.0

26% would recommend to a friend

(39 total reviews)
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Mark Nelson

30% approve of CEO

19% positive business outlook

Technical Support Engineer employees have rated Tableau Software with 3.0 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an average working experience there. Tableau Software is rated 22% below average by Technical Support Engineer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

39 reviews
2.0
Dec 24, 2022
Recommend
CEO approval
Business Outlook

Pros

- The support team is huge and friendly and can offer a lot of support for each engineer. - Performance dashboard is nice and clear so everyone can see what everyone is doing. - Onboarding process is generous and encourages engineers to fully learn in the first 6 months

Cons

- Possible Age Discrimination: New hire with 0 experience in BI (but with 10+ experience in a non-software industry) is immediately hired as "Technical Support Engineer"(TSE), while existing members with 5+ years of experience in software industry were titled "Associate Technical Support Engineer"(ATSE). Though a ATSE is doing the exact same job as TSE (and much better for some), the salary is degrading. What they care about is not related experience, but your AGE. - Tableau Server is a highly stressful software with constant P1 server down cases and escalation. The salary is not worth all the stress. There are many products that do not have a "server down" mania with much higher salary.

2.0
Nov 2, 2022
Recommend
CEO approval
Business Outlook

Pros

+ Good options for moving inside Salesforce.

Cons

- There are no options to career progression - The office is in slow process to be shifted to India, so the jobs with it - Lack of strategy and future plans from Senior Management - Lack of communication in general

Viewing 4 - 6 of 39 Reviews

Glassdoor has 1,249 Tableau Software reviews submitted anonymously by Tableau Software employees. Read employee reviews and ratings on Glassdoor to decide if Tableau Software is right for you.