Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Telefónica

      Engaged Employer

      Telefónica reviews

      4.0

      83% would recommend to a friend

      (1,629 total reviews)
      avatar

      Marc Murtra

      69% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Telefónica has an employee rating of 4.0 out of 5 stars, based on 1,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Telefónica employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      2K reviews
      5.0
      Feb 25, 2017

      Not impressed with company but GREAT colleagues

      Sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      It has to be the people if you're lucky enough to get a store where everyone supports each other each day is a pleasure. I've made life long friends and I looked forward to every day. No matter how hard things became you had people to guide you and help you.

      Cons

      If you work for a franchise you are paid less, you have more pressure and things can change very quickly. If you work for the retail non franchise you have better conditions of work. The prices are not competitive compared to other similar companies and they need to get rid of add ones and focus on the core product.

      2.0
      Feb 24, 2017

      Sales Advisor. Not for the faint hearted. I miss the good old days

      Senior sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent basic for retail Great training My manager have been really cool and supportive Strong brand to have on a cv Generous discounts allowance First to get access to new phones

      Cons

      High KPIs All regional managers are unsupportive Culture of fear of losing your job No progression to head office Constant changes in targets More focus on sales Depending on your store you can get a great team or a team of snakes A lot of politics Very demanding and rude customers on a regular basis. No overtime Now a lot of high employee turnover The best CEO has left A lot of food staff have left Blame culture mentality

      2.0
      Feb 15, 2017

      Upper management in the US coming from Spain should be fired.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leader in Latin America. Good work environment. Growing customer base in the US leveraged by strong relationships in Latin America.

      Cons

      Desorganized. Confusing processes. Spanish leadership in the US are very arrogant and they do not understand the North American market. No career advancement in the US (unless you know somebody in Spain). Sales salaries are way below market average and comission plan was built to make sure you will never make money. Be content with your fixed salary or leave.

      Viewing 73 - 75 of 1,629 Reviews
      Related searches: Telefónica jobs | Telefónica salaries | Telefónica benefits | Telefónica interviews
      ReviewsTelefónica reviews

      Glassdoor has 5,086 Telefónica reviews submitted anonymously by Telefónica employees. Read employee reviews and ratings on Glassdoor to decide if Telefónica is right for you.