(Head Office) Difficult to get promoted ahead of ignorant and inexperienced graduates.
Pros
Decent pay, good benefits, nice work culture. Always something different going on
Cons
The "Options" system is woeful. It's designed for the stores but they try and use it in the Head office. It just seems like if they've got a job for you they shove you on it and hope you pass. If they don't want to promote you, they shove you on Options to stop you moaning. Every year there's an intake of about 50-100 graduates fresh out of Uni and they end up getting all the promotions within 6-12 months of joining the company. Absolutely insulting to those who have been working there for 5-6 years and are constantly taken for granted and overlooked. We end up leaving and going to work for the competition. (which is what I did). IT is basically a joke, you can't get software, hardware is what you're given and nothing else. Systems are a mess and locked down far too much in some places, but wide open in others to the point where things always break. Trying to use 1980s Mainframes, 1990s store systems and early 2000's back end systems all at the same time, no coherent vision for IT.