Pros
The employees that you go to battle with every day are all amazing. For the most part it doesn't matter what devision you need help from (Sales, Delivery, Service) (Not including upper management) they are all going to help you to the best of their ability. Made some life long friends here and its disappointing not seeing them every day.
Cons
It is basically a giant fox hole/cult. They expect you to meet INSANELY high targets every quarter. You will get marked off track (Not completing your job and the required pace) if you don't hit your target every week. This is insane to me because you can be the top salesman or saleswomen exceeding your quarterly target by an outrageous amount yet its still not good enough. They continue to remove bonuses/lower the pay scale and on top of the remove valuable resources to get the job done right. Every advisor is dealing with 500+ clients and theres just not enough time in the day to get everything completed. It really comes down to the amount of micro managing. The store managers 90% of the time do not know what is going on and just relay messages on to their team from regional or national managers with little to know information. It wouldn't be that big of a deal but these "Policies/procedures" change weekly sometimes quicker so you cannot keep up. If you are on days off they say you are not supposed to interact with customers.......yet behind closed doors they want you to work 24/7. This review isn't just from a disgruntled formal employee its from an employee who busted their tail off (Top 10 sales every quarter) for this company and really believed in the mission they are trying to be successful with. Really thought I would have stayed here for the rest of my career truly disappointing. Good luck if you ever have to try and get a hold of the HR department. Last but not least...... they will tell you there is tons of room for internal growth in the company........ reality is.... they higher and fill every position from outside the company.
