The Home Depot reviews

3.7

69% would recommend to a friend

(55,761 total reviews)
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Ted Decker

66% approve of CEO

60% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

56K reviews
1.0
Aug 20, 2008

Poor management.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the regular associates are nice people who help each other out. A few of the junior supervisors back the associates up against angry customers. And we don't smell like cooking grease at the end of the day.

Cons

Downsides include (but are not limited to) a severe lack of coverage on the floor. Often one associate will be covering up to four or five departments all by themselves because either no one was scheduled in a particular department or because multiple people went to lunch at the same time. Going to lunch at the same time would not be such a problem if there were more than one person scheduled to a department at a time. Associates are supposed to find someone to cover their department when they go to breaks or lunch, but most times they do not. Management does not enforce this policy. Management also rarely make an appearance to help out on the floor when there is no other help. We who call management as a final attempt to find help for a customer often have our concerns brushed off, and are told to keep calling around to try and find someone else to help. It takes, at bare minimum, eight cashiers (aside from their immediate supervisors) working a full shift each to smoothly run the registers, and cover eachother's breaks. Many times there will be scheduled only five or six cashiers and two or three of them will only be for a half shift. Management does not open a register when there are lines, but they are quick to call the cashier supervisor and complain. There is a deplorable lack of communication. Rarely do any two people in a given department have the same set of instructions as to what needs to be done for the day. However management is ready to chastise when things are not done according to "specifications." Specifications that are at times not given at all. Each manager has their own set of rules. In order to get along for the day, associates need to know which manager(s) are present, and which rules apply to which manager. Managers chastise associates for not following their rules even if the associate was following a different manager's rules. Following the rules of the store manager does not exempt one from trouble. Associates who seem to spend all their time in the break room or simply are rude and/or uncooperative can escape diciplinary actions if they are "buddies" with management. Management has instituted a program where one associate is chosen daily to clean up everyone's mess in the break room (including whatever mess management has left) instead of requiring the adults to clean for themselves.

3.0
Aug 18, 2008
Recommend
CEO approval
Business Outlook

Pros

This company is great about providing vacations and personal time. It also, gives great 401K opportunities for those who are smart enough to take part in it. The managers receive great bonuses and the employees receive success sharing if the store (not the company) performs well.

Cons

Even though a person may have personal time or vacation time, the management makes sure if the associate is part time. The hours will be reduced drastically for using that time. The company has a ridiculous way of promoting. A person has to wait years to be able to become Hourly Supervisors and even longer to become Assistant Store Managers. The ability to grow is almost as slow as the salary. The rate does not increase enough to compensate for typical expenses, giving enough reason that a person should not hope for this job to be able to provide enough to live off.

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