The Home Depot reviews

3.7

69% would recommend to a friend

(55,761 total reviews)
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Ted Decker

66% approve of CEO

60% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

56K reviews
2.0
Aug 5, 2008

understaffed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of training available; opportunities for advancement available. Management varies greatly from store to store. Some managers are terrific, and that attitude filters down through the ranks. Company is large, which is a plus if you want to relocate. Benefits are available.

Cons

Schedules are erratic which makes planning your personal life with family and friends difficult. The computer system is out of the dark ages and not all staff has access to a computer without leaving their own department. Recognition seems to be for years of service or for your birthday (?) rather than job performance. Many shifts are understaffed, which makes customer service almost impossible or non-existant. Retail is difficult enough without feeling as if you are constantly on the defensive with unhappy customers.

2.0
Aug 5, 2008
Recommend
CEO approval
Business Outlook

Pros

Hourly opportunities in sales and operations are good. Advancement for hourly workers is good even without education. Total compensation is good in all positions.

Cons

Senior leadership is lost, but they don't know it. Leadership at the district, regional, and corporate levels do not live by the values they are supposed to be driving. It's funny how they promote this in the stores for the in-store employees. But, they fail miserably doing it themselves. I have witnessed leadership threatening jobs in group settings.

3.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Large established company. Access to benefits. Located near home. Competitive pay for the retail sector. I come from a lifelong career in contracting in the trades, but for personal reasons choose not to retire. HD is a good fit for me because I have no desire to advance, merely to serve customers and give them the benefit of my 40 years of experience. I was not atypical of the young Home Depot, however, the Nardelli regime drove most of my kind off, choosing to try to run stores with part-time no-nothings.

Cons

Needlessly capricious hours scheduling. Working week-ends, but that is retail. It quickly becomes painfully obvious that management at the store level has no power to effect any meaningful change. Suggesting improvements is a effort in futility.

Viewing 55702 - 55704 of 55,761 Reviews

Glassdoor has 58,342 The Home Depot reviews submitted anonymously by The Home Depot employees. Read employee reviews and ratings on Glassdoor to decide if The Home Depot is right for you.