Excellent mission, programs and services, but ultimately very disappointing to work here.
Pros
Some of the most dedicated and exceptional staff (mid to low level management) and volunteers I've had the pleasure of working with. The mission, programs, and services provided by Trevor are innovative, life-saving and crucial for the LGBTQ youth served and the adults that support them.
Cons
Lack of company culture and appreciation of staff and volunteers. Little to no knowledge or best practices in relation to cultural competency. Lack of support for staff with little to no continued education opportunities or room for growth. Lack of diversity (women, trans, people of color, etc.) on the board and executive leadership. Focus is often board and donor focused, with areas such as prevention, education and advocacy lacking support and funding. Lack of leadership and transparency in decision making on the executive level. Little to no team building, often resulting in breakdown in communication between employees and upper management resulting in lack of motivation. In my years at Trevor the same issues surfaced year after year, and year after year no resolutions or solutions were found leaving staff and volunteers often feeling unappreciated and defeated leading to high employee turnover. The result; losing crucial and valuable institutional knowledge needed for the growth, success, and advancement of the organization. Salaries and benefits are not great.