Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 177 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 107 reviews)); "Great people that you work with and very flexible with time" ((in 107 reviews)); "Laid back and flexible schedules" ((in 76 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 67 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 216 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 105 reviews)); "Ceiling to where you may go in company, no benefits, bad training ethic (franchisee did not train new employees), bad attitude" ((in 24 reviews)); "salary is low and lots of works" ((in 24 reviews)); "Low staff and it gets busy on the holidays." ((in 20 reviews))

What are the top reviewed The UPS Store locations?

Ciudad de México , Nezahualcoyotl

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Jan 29, 2025

Good experience

Store associate

Recommend

CEO approval

Business Outlook

Pros

I had a good manager with flexible hours

Cons

Sometimes the customers are rude and it can be stressful around the holidays

5.0

Jan 28, 2025

Busy Customer Service Heavy Position

Sales associate/notary public

Recommend

CEO approval

Business Outlook

Pros

Fun interaction with regular customers. Opportunity to help people with different issues.

Cons

heavy repetitive tasks like online shopping returns,

3.0

Jan 26, 2025

Corporate not intuitive on day to day

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Coworkers were always willing to help, good way to make relationships with customers

Cons

Corporate does not seem to care about the employees, Amazon does not pay enough

Viewing 298 - 300 of 3,155 Reviews

Jobs at The UPS Store

Part-Time Center Associate 0535

Full-Time Center Associate #7740

Part-Time Center Associate 7346

Washington, DC

View job

Cashier and Customer Service

Full-Time Center Associate 7346