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The UPS Store

Part of UPS

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The UPS Store reviews

3.5

50% would recommend to a friend

(3,149 total reviews)
avatar

Tim Davis

48% approve of CEO

46% positive business outlook

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Feb 22, 2026

Franchise Experience

Recommend
CEO approval
Business Outlook

Pros

Some owners will have better benefits than others

Cons

Corporate has the final say over a small business

4.0
Feb 14, 2026

Great for packages

Recommend
CEO approval
Business Outlook

Pros

Wonderful staff. Free tape. Thumbs up

Cons

Lots of boxes to ship

1.0
Feb 14, 2026

Owner is a nightmare

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy job, good hours, nice store

Cons

low pay, owner is not nice to employees, constantly blames employees and everyone either quits or gets fired

Viewing 49 - 51 of 3,149 Reviews

Glassdoor has 3,235 The UPS Store reviews submitted anonymously by The UPS Store employees. Read employee reviews and ratings on Glassdoor to decide if The UPS Store is right for you.