Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

52% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (564) , Store Associate (183) , Manager (155) , Store Manager (154) , Associate (152) , Customer Service Representative (130) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 182 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 107 reviews)); "Great people that you work with and very flexible with time" ((in 103 reviews)); "flexible schedule and work hours" ((in 73 reviews)); "Nice people to work with, flexible schedule and easy work" ((in 70 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 216 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 100 reviews)); "No room for advancement after manager" ((in 32 reviews)); "You'll be alone in the store with no training." ((in 24 reviews)); "salary is low and lots of works" ((in 23 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

52% would recommend to a friend

(3,144 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Nov 26, 2020

There was no such position

Graphic designer

Recommend

CEO approval

Business Outlook

Pros

It was located in a very nice neighborhood. That's all I got.

Cons

I ended up doing packing and shipping for two months at Christmas. Ghost of an owner, lunatic of a conniving manager. I was promised $12/hr at 40hr/week and only got $10/hour and had to beg for 40 hrs/week. The power company came to turn off the power because the bills weren't paid. Staples was suing the guy for not paying on his charge account with them. When I quit, he 'forgot' to sign my last paycheck and I had to track him down in another city to get my money. Very unprofessional and unethical. Not at all how I would do business.

5.0

Aug 28, 2020

Great in Between College Job

Sale associate

Recommend

CEO approval

Business Outlook

Pros

flexible schedule, opportunity to learn graphic design, closed Sundays

Cons

It's a lot to learn, but definitely gives you the inside scoop on the shipping end. Also, some customers get very upset at shipping prices, but it's out of your control.

3.0

Jul 26, 2020

Work is ok here

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

*Work is easier after you learn basics *Full time hours *Decent pay rate

Cons

*Can be taxing on the body:you are on your feet all day assisting customers and explaining things repeatedly *Training can be inconsistent and irrelevant at times depending on the rules of the franchise owner. *Alot to learn

Viewing 67 - 69 of 3,144 Reviews

Jobs at The UPS Store

Shipping Center Assoicate

Customer Service Associate

The UPS Store Specialist