Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Manager (155) , Associate (154) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 175 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 109 reviews)); "Great people that you work with and very flexible with time" ((in 102 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 79 reviews)); "Laid back and flexible schedules" ((in 69 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 218 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 104 reviews)); "salary is low and lots of works" ((in 28 reviews)); "No room for advancement beyond manager since they are franchised but gives you good skills for future job" ((in 28 reviews)); "You'll be alone in the store with no training." ((in 25 reviews))

What are the top reviewed The UPS Store locations?

Ciudad de México , Nezahualcoyotl

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,153 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

2.9

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jul 12, 2019

UPS Store Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Easy job - Really flexible on hours

Cons

- Super busy during the holiday season (for obvious reasons)

1.0

Jun 28, 2019

Stay away, trust me.

Graphic designer/print production

Recommend

CEO approval

Business Outlook

Pros

Maybe the job title, but you'll never get to do anything related to it.

Cons

NO benefits, even for full-time. Think you're going to be a graphic designer? Nope, they hired you to be a freight packer, heavy lifter, and cashier. It's thankless, back-breaking, menial labor.

5.0

May 23, 2019

Great retail job with opportunities to learn new skills

Retail store manager

Recommend

CEO approval

Business Outlook

Pros

Solid retail job with a lot of opportunities to learn new skills and grow. Franchise owner is a wonderful boss that cares about employees.

Cons

Slight disconnect between corporate logistics and franchise stores when problems arise.

Viewing 94 - 96 of 3,153 Reviews

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