Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 185 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 107 reviews)); "Great people that you work with and very flexible with time" ((in 105 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 79 reviews)); "Laid back and flexible schedules" ((in 66 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 211 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 106 reviews)); "salary is low and lots of works" ((in 25 reviews)); "You'll be alone in the store with no training." ((in 24 reviews)); "Low staff and it gets busy on the holidays." ((in 19 reviews))

What are the top reviewed The UPS Store locations?

Ciudad de México , Nezahualcoyotl

The UPS Store reviews

3.5

50% would recommend to a friend

(3,154 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Dec 29, 2016

Store Associate

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Small place, works with school if you go at night or online, work at your own pace as long as you get the job done, get to know the locals

Cons

No room for growth into actual UPS, can be stagnant quick, difficult to do for a long period of time at low salary.

1.0

Nov 8, 2016

My stores was stolen by franchiser

Multifranchisee

Recommend

CEO approval

Business Outlook

Pros

you walk into a trap you can never get out, hoping to recover your money, ever, every day you will remain a daily you spend your pocket

Cons

You will be a slave for the franchiser, i work hard for 5 years, i became multi franchisee , UPS do a 30%discount for any person who set up an account online, we do 40% margin in store, 10% will be paid as a royalties fees and the 30% will be not enough to pay your rent and employees....I was short of 25K$ to pay the franchiser, they took my booth stores for free, they enforced me to go out by the police, i loose 350k$; the value of the 2 stores......Never mind now im happy because im far from this scam company

5.0

Nov 5, 2016

Love working here

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great environment, great coworkers. Retail/service but also relaxed, office environment. Franchised stores.

Cons

Corporate sucks and does not care about the stores

Viewing 148 - 150 of 3,154 Reviews

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The UPS Store reviews

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Store Associate

My stores was stolen by franchiser

Love working here

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