Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 178 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 113 reviews)); "Great people that you work with and very flexible with time" ((in 106 reviews)); "Flexible Schedule and easy to learn" ((in 74 reviews)); "Easy work, flexible schedule, learn skills" ((in 72 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 216 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 98 reviews)); "salary is low and lots of works" ((in 27 reviews)); "You'll be alone in the store with no training." ((in 23 reviews)); "Minimum wage for handling mail, packaging said mail, and managing mailboxes." ((in 19 reviews))

What are the top reviewed The UPS Store locations?

Ciudad de México , Nezahualcoyotl

The UPS Store reviews

3.5

50% would recommend to a friend

(3,154 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

3K reviews

4.0

May 29, 2025

ok but will steal your life if you don't move on fast

Manager

Recommend

CEO approval

Business Outlook

Pros

promoted to manager easy and fast. You learn a lot at low risk. Lots of room to show more skills and take more responsibility

Cons

Owners at stores tend to be cheap and not pay great but instead will find ways to try to keep you stuck there if you aren't thoughtful to move on and notice you have much better paying options elsewhere. "nice" owners but not in your best interest. very limited upside past $20-25/hr. Learn, and move on fast to a better job.

4.0

May 29, 2025

OK Job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very easy,good hours and nice coworkers

Cons

no advancement, little to do when it's dead

4.0

May 28, 2025

Meh

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Easy, decent pay, not labour intensive

Cons

Depends on how mangagment is

Viewing 190 - 192 of 3,154 Reviews

Jobs at The UPS Store

Mailroom Associate - The UPS Stores

Packing Printing and shipping The UPS Store

Shipping Center Assoicate

The UPS Store #7116 - Center associate

The UPS Store

The UPS Store reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

ok but will steal your life if you don't move on fast

OK Job

Meh

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