Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has been stable over the past 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 182 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 104 reviews)); "Flexible Schedule and easy to learn" ((in 80 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 72 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 228 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 96 reviews)); "You'll be alone in the store with no training." ((in 26 reviews)); "salary is low and lots of works" ((in 25 reviews)); "Low staff and it gets busy on the holidays." ((in 20 reviews))

What are the top reviewed The UPS Store locations?

Ciudad de México , Nezahualcoyotl

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

50% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Nov 7, 2014

Great Stepping Stone

Store manager

Recommend

CEO approval

Business Outlook

Pros

Great opportunity to get a lot of helpful information if you plan on becoming a franchise owner or even a UPS employee.

Cons

If think you can make a career out of being a store manager then think again. Once you reach a certain point in your franchise owners company the next option is to be a owner yourself and that is very difficult.

2.0

Oct 27, 2014

Fair experience with low pay is a very kind way to describe my employment with this franchised company.

Store manager

Recommend

CEO approval

Business Outlook

Pros

The store was in a hotel so the atmosphere and professionalism were great. I was included and treated as a department manager and that was great.

Cons

The owner made me feel like a pee-on, gave me the leeway to operate in a way that works best for me, then scream at me for doing so. The owner promised bonus' and raises based on sales but reniged and then fired me when I addressed my concerns.

4.0

Oct 16, 2014

They have good business system.

Owner

Recommend

CEO approval

Business Outlook

Pros

Stable revenue, brand recognition all helps, and the corporate takes care of marketing, strategy, and so on.

Cons

Since it is a franchise, profit can be less than what you have expected, but it is stable and I regard it as a trade-off. Also, you have to deal with a lot of customers every single day.

Viewing 196 - 198 of 3,155 Reviews

Jobs at The UPS Store

Shipping Center Assoicate

UPS Center Associate - Immediate Allentown

Part-Time Center Associate 7346

United States

View job

Customer Service Associate