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      The UPS Store

      Part of UPS

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      The UPS Store reviews

      3.5

      50% would recommend to a friend

      (3,155 total reviews)
      avatar

      Tim Davis

      48% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

      Reviews by job title

      3K reviews
      3.0
      Sep 19, 2013

      Great co-workers, friendly UPS drivers, Great Location, Very comfortable.

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours are reasonable, no Sundays, off by 4pm on Saturdays. Easy to get to here in Chicago. Great customers! Neighborhood filled with repeat customers who are pleasant to speak with. Other local business establishments honor UPS Store discounts, as do we.

      Cons

      Low pay, terrible health insurance, not enough hours, no parking, parking lot is small and surrounded by residential permit parking. Not much room for advancement. Owning your own UPS Store Franchise involves many loops to jump through.

      3.0
      Apr 19, 2013

      Graphic Design in a Retail Environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learned many new skills and met a few wonderful people. This job is interesting and challenging. Good entry level job if you want to get into printing and graphic design. If you're already a designer, it's a great place to meet new clients and hone your skills.

      Cons

      Busy and physically demanding. Most of the customers have no idea how packing and shipping works, and think it's supposed to be as cheap as the post office. Customers can get downright nasty for little to no good reason, ie. explaining to them that their package has a FedEx drop off label and we can't take it, or trying to explain to someone how an address label does not entitle them to free shipping, and having them scream at you for it. If you are a graphics/document services person, expect to be interrupted every 90 seconds while you try to design someone's business cards, flyers, banners, etc. Retail burnout happens quick here... and TUPPS is a franchise so expect low pay and no benefits.

      3.0
      Feb 14, 2013

      Behind in Development

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The fact that all UPS Stores are privately franchised offers a unique opportunity to identify with other local small business owners.

      Cons

      Unfortunately a comparison between The UPS Store and FedEx Office offers a painfully obvious view of how slow the overall progression has been within The UPS Store community. Equipment, employees, and general services available are lacking at 9 out of 10 locations.

      Viewing 205 - 207 of 3,155 Reviews
      Related searches: The UPS Store jobs | The UPS Store salaries | The UPS Store benefits | The UPS Store interviews
      ReviewsThe UPS Store reviews

      Glassdoor has 3,241 The UPS Store reviews submitted anonymously by The UPS Store employees. Read employee reviews and ratings on Glassdoor to decide if The UPS Store is right for you.