Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has been stable over the past 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Flexible Hours and easy to learn" ((in 180 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 105 reviews)); "Laid back and flexible schedules" ((in 73 reviews)); "Flexible schedule, casual, store owners can become friends" ((in 71 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 216 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 104 reviews)); "Ceiling to where you may go in company, no benefits, bad training ethic (franchisee did not train new employees), bad attitude" ((in 23 reviews)); "The salary is low and moving up is limited." ((in 23 reviews)); "Low staff and it gets busy on the holidays." ((in 22 reviews))

What are the top reviewed The UPS Store locations?

Ciudad de México , Nezahualcoyotl

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

50% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,155 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Feb 27, 2025

UPS Clerk

Customer counter clerk

Recommend

CEO approval

Business Outlook

Pros

Talking to people, simple tasks

Cons

Old systems and less automation in processing a package

5.0

Feb 26, 2025

Fantastic Experience with Employer

Store associate

Recommend

CEO approval

Business Outlook

Pros

Your experience definitely relies on who your manager/boss is. Luckily for me, mine are amazing.

Cons

Customers will always confuse your store for USPS. You get used to it after many people angrily huffing away still not understanding that you aren't the post office.

5.0

Feb 25, 2025

Cool place to work

Assosciate

Recommend

CEO approval

Business Outlook

Pros

Easiest job you'll ever do

Cons

Customers will occasionally make it hard

Viewing 265 - 267 of 3,155 Reviews

Jobs at The UPS Store

Digital Print Specialist / Center Associate

Packing Printing and shipping The UPS Store

Full-Time Center Associate

Part-Time Center Associate

Part-Time Center Associate