Management is absolutely delusional. If you are a top producer, you're commission statements should be viewed as evidence of a crime. Here's the thing... A lot of the supervisors and executives come from Dish or T-Mobile, and think that Trulia's commissions should be on pace with call centers. When salespeople complain about the payouts they talk about how they are fair because they are on pace with Dish or Comcast. Dish was literally ranked by Glassdoor as the worst company in America to work for... Way to set the bar real high guys. And then management has the audacity to constantly talk about how they are building a professional sales environment and not a call center.
Dish "salespeople" are order-takers who set-up customers who specifically called in to set up their Dish service... not even a real sales position. People on top teams at Trulia are asked to sell like 50K/mo of their services. Basically, trying to convince Real Estate Agents that it is a good idea to spend anywhere from a few hundred/mo to upwards of a grand/month to have their picture show up in a tiny box with 3 other agents. Not exactly the easiest proposition in the world. Even when you hit their ridiculous quotas, you're gonna be slated for a payout of like $2,500. Yes you are reading that correct, even when you hit their absurd expectations, you are looking at about a 5% commission... Downright criminal.
If you are quality salesperson who can actually generate meaningful revenue, stay as far away as possible because the more you sell, the more cheated you will feel. And don't be fooled by the relatively good overall score for Trulia on Glassdoor, it's a well known fact that HR WRITES A TON OF FAKE REVIEWS TO COMBAT ALL THE REAL BAD ONES... Just read how generic sounding the good ones are and you'll see what I mean.
Because there are so many unhappy employees, Trulia's mantra has become, "if you don't like it, then quit," Welp you guys said it.... Thanks for the sage advice.
