Trulia reviews

3.8

67% would recommend to a friend

(305 total reviews)
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Rich Barton

60% approve of CEO

59% positive business outlook

Trulia has an employee rating of 3.8 out of 5 stars, based on 305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trulia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

305 reviews
4.0
Sep 27, 2015

Sales rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great office location and culture

Cons

low pay and lots of cubicles

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Trulia Response
10y
Thank you for your response. Glad to hear you like our office and culture, it's certainly the people that make it great. While it can give the appearance of more desks, I think it adds to our “team” culture supported by no offices for anyone...even execs. However, I'm disappointed to hear your comment on low pay. Since most of our compensation is based on sales, I'm guessing you may have been struggling a bit. It might be too late now, but, but, would have enjoyed working with you and getting you some help to turn that around. We have a lot of very successful folks here that could've helped you. it's not easy, but its worth it and we're here to help. You can find me on the floor anytime (in a cubicle..smile) or email or call me at: gbland@zillow.com or 303.801.8126. Good luck! Greg Bland
2.0
Sep 24, 2015
Recommend
CEO approval
Business Outlook

Pros

TRULIA was an amazing place to work when it was still Trulia. Free snacks, and they get their employees drunk during office hours and let them drive home that way as well. Trulia's CEO Pete flint is a complete sell out to the new greedy CEO of Zillow, Spencer Rascoff. TRULIA AND ITS CORE VALUES ARE NOW NON-Existent: it's happy people, its happy customers, and it's happy environment has been demolished all together. Zillow is over saturating Trulia's markets and exposure for agents like their own company has done for years which is causing chaos in the real estate industry. Spencer also makes all employees chant a cult-like "saying" together in sync to praise him and his accomplishments at every company meeting. It's not only weird and extremely creepy, its completely unprofessional and demeaning to all people employed under him.

Cons

Since the merger with Zillow in August, everything downward spiraled out of control for reps AND agents. No warning of the immediate and EXTREME changes to each individual roles along with massive failure combining agent profiles/accounts. Agents are now being double/triple charged in just a few weeks, over drafting thousands bank accounts thousands of dollars while cutting top brokers exposures down by at least 80 percent. Rascoff has pathetically tried twisting this disaster of a merger into a "positive light" which they few of us left in this company with a brain see right through his lies. Recently Zillow has been weeding out Top Producing Trulia reps with irrational reasoning causing extreme panic around the entire sales floor - the reps who helped build Trulia from the ground up are getting the short end of this new merger. Comp plans "reward" fresh out of college 21 year old inexperienced kiddos that are currently being hired in the masses to replace the top, long term, high revenue producing Trulia reps at a much lower rate (they are ok making 2k a month because they don't know any better). There is very few of us left that have dedicated our hard work, blood sweat and tears into making what once was "trulia" an extremely successful company. We won't last long...and most of us are currently looking for better opportunities for a company that respects their employees AND their long term clients. Not to mention Zillow Stock is plummeting at a staggering rate. Another topic Spencer fails to discuss with the company employees at all. Very frustrating. BUT, it's probably a good job for you if 2k monthly sounds exciting to you, you live with your parents, are a part time junkie or advancing in you job from the restaurant/server industry to cold calling. Maybe. Good luck!

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Trulia Response
10y
Thank you for your feedback. I am sorry to hear you are so disgruntled. While integrating 2 companies, with over 1000 employees each, there is bound to be bumps in the road and areas of opportunity for us. But, some of your statements around our culture, customer focus and employee safety are not accurate. In fact our office of over 300 people recently scored the highest in employee satisfaction and we continue to be recognized as one of the top employers in Denver. Which explains why our employee retention and satisfaction are at all time highs. We are very excited about our future and I'd love to talk with you to help clear up some of the misconceptions and get you excited as well. I hope you are willing to reach out to to me and discuss your concerns at gbland@zillow.com or 303.801.8126. Greg Bland
2.0
Sep 18, 2015

Hard to recommend

Recommend
CEO approval
Business Outlook

Pros

Beautiful building, good benefits, close to BART, free food, lots of happy hours.

Cons

While there used to be a modicum of concern about the paying agents, that has gone by the wayside. Agents spend their money to appear on the website, and when there is an issue they now only get voicemail saying everyone is in a meeting. If you like disparaging your paying customers, then this is the right place for you. But if you have an ounce of integrity, think about going elsewhere.

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Trulia Response
10y
Thanks for taking the time to write a review. I'm sorry to see your comments. We are absolutely focused on delighting our users and paying agent customers. We have hundreds of high-integrity sales executives and customer service reps who take care of agents all day, every day. If you have specific examples you can share, I'd love to hear about them. You can reach me at plevine [at] trulia. - Paul Levine
Viewing 79 - 81 of 305 Reviews

Glassdoor has 327 Trulia reviews submitted anonymously by Trulia employees. Read employee reviews and ratings on Glassdoor to decide if Trulia is right for you.