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      UL Solutions

      Engaged Employer

      UL Solutions reviews

      3.5

      55% would recommend to a friend

      (1,940 total reviews)
      avatar

      Jennifer Scanlon

      56% approve of CEO

      53% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Work/Life balance

      3.5

      Culture & values

      3.3

      Compensation and benefits

      3.1

      Career opportunities

      2.9

      Senior management

      UL Solutions has an employee rating of 3.5 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UL Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Jun 15, 2025

      A Science Company - acting like a SaaS company.

      Advisory sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has a rich history and a deep bench of technical experts. The UL logo is globally recognized and synonymous with safety, which carries real weight in the market. For clients familiar with UL, that brand trust can be a significant competitive advantage.

      Cons

      The company has been changing rapidly over the last five years, and even more so since going public. A new Sales VP was brought in from the SaaS world - someone who found success at a fast-growing tech company and is now trying to transplant that same approach into UL. But UL isn’t a startup; it’s a 130-year-old company that’s never truly operated in "growth mode." The result has been a significant culture clash. The aggressive, high-pressure, numbers-driven sales approach - typical of Silicon Valley or Texas tech firms - doesn't translate well to an organization built around scientific integrity, deep expertise, and long-term client relationships. There’s a noticeable disconnect between legacy business units and the leadership's new direction. Some parts of the business, especially those that don't fit the SaaS mold, are being deprioritized or left to fend for themselves. Meanwhile, the Sales VP and the cohort of SaaS-focused hires he brought in continue to double down on strategies that may work elsewhere, but often miss the mark in this context. It’s created instability, internal competition, and a loss of institutional knowledge.

      avatar
      UL Solutions Response
      9mo
      First of all, thank you for your thoughtful review, we genuinely appreciate it when someone takes the time to give us feedback. We are immensely proud of our 130-year history, our contributions to safety science worldwide and our great people who have and continue to help deliver on our mission. While we have been growing and changing at a rapid pace since our IPO in 2024. Our mission is unchanged; to help make the world a safer place. This may seem like a culture clash to some but know that changes made by our senior leadership are the result of thoughtful decisions to ensure UL Solutions can continue working for a safer world long into the future. We will always endeavor to deliver on our mission but doing so in the modern age requires changes that may be an uncomfortable adjustment for some. Employees who leave UL Solutions can request an exit interview to share their thoughts. We are open to this type of feedback and value your willingness to share. If you would like to get in touch you can email ulsalumni@ul.com
      1.0
      Jun 5, 2024

      A very bad experience

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some genuine great people that work at UL Solutions which makes leaving this bad review tough. Unfortunately they are not given the time or opportunity to thrive due to management tribalism.

      Cons

      Buying companies with no strategy and have no idea what to do with them. Disinterested management team that don't seem to care about the products or clients. There seems to be no drive to improve. Epitomised by their outdated software solutions. Happy to sell incomplete products that don't work. A "Ship it how it is, get the client to pay for the development and sell it back to them" mindset. Stuck in a 00's mindset. Including the internal and external processes. Toxic work environment. Gaslighting is rife. Managers that don't know what they're doing and are out of their depth with little to no true skills in their supposed area of expertise. Therefore there is no guidance when the going gets tough. They are order givers, not leaders. Expected to work outrageous hours due to lack of any cohesive process. You'll be made to feel like you're crazy for challenging the status quo. Dare question people and you will be made an example of. People happy to collect their pay checks, don't care about service or delivery. Don't even think about highlighting issues, they don't want to know, this would mean they'd have to do something. Great company if you like anxiety.

      avatar
      UL Solutions Response
      1y
      Thank you for taking the time to share your feedback. We genuinely value input from our employees and take your concerns seriously. As a company with over 130 years of history dedicated to creating a safer world through science, we are constantly striving to improve and evolve. We aim to integrate new companies strategically to enhance our services and are always working to improve our integration process. We are investing in upgrades to meet modernize our capabilities and environments. We're committed to offering work-life balance and this shows in our benefits offerings, including two paid days of volunteer time off to use for what is meaningful for you.
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      Glassdoor has 2,435 UL Solutions reviews submitted anonymously by UL Solutions employees. Read employee reviews and ratings on Glassdoor to decide if UL Solutions is right for you.