UPS reviews

3.4

55% would recommend to a friend

(36,791 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Feb 28, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay, health care benefits, the pension and the stability of the company are hard to match. I am a full time inside hourly worker. I have a college degree and would be hard pressed to find a white collar job with comparable pay and benefits for the amount of time, effort, and stress that is required of me.

Cons

The job tends to be boring as you are doing the exact same thing day after day. The tension between management and the teamsters is a source of frustration as they are often in petty disputes which disrupt the workplace. Individuals whether management or hourly are treated as a cost or liability rather than a potential asset. Management worries more about manipulating production numbers instead of actually trying to run the business better.

2.0
Feb 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Currently the overall compenstion package is decent. UPS rarely terminates employees so job security is a plus. In this eceonomy I have valued this.

Cons

Management is a very "good ol' boys" with promotions and information. You can be the top performer and get minimal recognition - the job is thankless. The sales team works 70+ hours a week as support resources have been all but eliminated. Attainability of sales compensation in my area is only 18% due to the creative pay structure which is inentionally mastered to reduce payout. This is discouraging. Management style is shame based.

Viewing 36631 - 36633 of 36,791 Reviews

Glassdoor has 40,998 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.