UPS reviews

3.4

55% would recommend to a friend

(36,782 total reviews)
avatar

Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
5.0
Oct 18, 2008
Recommend
CEO approval
Business Outlook

Pros

Pay, stability, excellent benefits, company loyalty, ups brand recognition, ground-up business growth. Internal recruitment rather than seeking outside talent is crutial to employee loyalty. UPS is great at maintaining profits in various macroeconomic situations, producing great employment stability. Plentiful vacation time is essential for employee moral and productivity. Profits are more equitably shared between employees and stockholders. Benefits provide excellent source of tax free compensation.

Cons

Focus on the numbers game rather than personal accomplishment. An employee is more than a set of performance numbers. Top down management needs to be reduced. Customer service from the 800 phone centers is dreadful. Relations between management and hourly employees needs improvement.

3.0
Oct 15, 2008

UPS

Recommend
CEO approval
Business Outlook

Pros

You love being involved in a very fast-pace moving company, you like doing multiple tasks at one time and are passionate about making difference through the work that you are doing. Also, if you like to get your hands dirty and being involved in the operational side of the company, this company is a place you want to be

Cons

Not much of an opportunity for advancement and if you are doing the management side of the company, the chance is that you might get bored doing your job because you don't have enough stimulation that can energize your hard-working spirit. Last but not least, not enough team project that would create a stronger bonding between the employees.

Viewing 36682 - 36684 of 36,782 Reviews

Glassdoor has 40,986 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.