Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4112) , Part Time Package Handler (2706) , Supervisor (1151) , Seasonal Driver Helper (974) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (663) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (471) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"Ups has great benefits and a perfect place if you really want to tackle a difficult supervisors job" ((in 4977 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4675 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1340 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 630 reviews)); "This company has great benefits as well as great positions that are available to fill." ((in 404 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2055 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1633 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 707 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 597 reviews)); "Poor upper management can make the job much worse than it needs to be." ((in 503 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

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UPS

UPS reviews

3.4

55% would recommend to a friend

(36,782 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

3.0

Oct 1, 2008

Avoid like the plague.

Ie management trainee

Recommend

CEO approval

Business Outlook

Pros

You get to rotate to different positions every few months. They're flexible when it comes to experience level of incoming employees. Younger managers are great to work with and you are often called to leave the office.

Cons

Long hours, manual labor, poor work life balance. Prepare to work crazy shifts and long hours during peak season. Also be prepared to deliver packages, sort packages, and be a "helper" to drivers during snowstorms, heavy rains, and peak season (Thanksgiving to January).

5.0

Sep 30, 2008

After 37 years I still love my job as a driver.

Driver

Recommend

CEO approval

Business Outlook

Pros

I enjoy my job as a driver very much and I've been doing it 37 years. I love driving, seeing the countryside( I'm a farmboy at heart) ,connecting with my customers, and the pay and benefits are great. And I am my own boss when I'm on my delivery area and that's terrific!

Cons

The hours are long sometimes, but the OT pay is outstanding. And of course, the winter weather and road conditions and not real good sometimes in ND. Still beats a hurricane though! Also, UPS has a policy now of just delivering to the main towns when inclement weather strike. And of course, cell phones really help a lot. (Communication is the answer to alot of problems.) We never had those when I started working years ago.

3.0

Sep 30, 2008

Ok for now. Not great. Not horrible.

Project manager

Recommend

CEO approval

Business Outlook

Pros

Security (for now). Though there seems to be movement to outsource IS functions. If you are performer chances are you will be trusted and left alone.

Cons

Bureacracy which is found in larger organizations. Too much rah rah and emphasis on stock ownership which should be a personal choice. Promotions not always fair. I was passed over for promotion even though I had more experience and education than the person promoted. That person was good friends with the promoting manager. So they like to talk the line that they are fair, in actuality they are no different from other firms. IS has too many people and I can see more downsizing.. they do not call it layoffs. But it has happened in IS. Its called elimination of a functional area and people have to find jobs elsewhere or take a package which is never that great.

Viewing 36691 - 36693 of 36,782 Reviews

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Auxiliar de Mostrador

Ciudad de México

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Avoid like the plague.

After 37 years I still love my job as a driver.

Ok for now. Not great. Not horrible.

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