UPS reviews

3.4

55% would recommend to a friend

(36,782 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
2.0
Jun 1, 2008
Recommend
CEO approval
Business Outlook

Pros

UPS, like many companies, believes in promotion from within. It's the kind of company that you should work for if you're looking for stability or a place where you can work for the rest of your life. Their benefits package exceeds that of most employers. They still have a pension plan, which is rare. In their entire history (since 1907) they have never laid off a management person. There are plenty of different career tracks that a person can take at UPS to tailor to what you want to do. They have a good amount of personal time and vacation -- they start all employees with two weeks and five personal days. There is a great deal of flexibility if you get in the right department.

Cons

As far as learning and development, UPS isn't the best place to work because of groupthink. Most of the management people, even every CEO they've had, moved up the ranks within UPS, which doesn't allow for a broad range of ideas. Most of the upper management I've encountered are very set in their ways no matter how idiotic. There is a great deal of hostility because it's a traditional union versus management environment. Depending on the department, they make take advantage of lower ranking people by giving the same amount of responsibility for much less pay. There is also some racism and sexism with the older senior management. There isn't a lot of direction and most of the time it's a "sink or swim" environment. Many times they promote someone and don't provide the guidance that one would need to succeed. You may be required to work third shift.

3.0
Mar 24, 2017

Opportunity for Long Game

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Large company that allows for solid career growth without strict formal education requirements. - Job security is generally strong for younger management people (older people may get incentivized to retire early during periods of downsizing)

Cons

- Despite being an international company, they do not provide opportunities to move internationally early in one's career when it is easier to do so (young and single vs family life)

3.0
Mar 20, 2017

Accounting Associate

Recommend
CEO approval
Business Outlook

Pros

UPS promotes from within. Great healthcare. The management team is generally pretty good; a lot of emphasis on management training.

Cons

The pay can be low for certain jobs relative to industry standards. For instance, the Finance and Accounting jobs are at a lower pay rate than similar jobs at other companies. Emphasis is placed on higher education, i.e. MBA, for management jobs, but the company does not pay anything for anything beyond a Bachelor's degree. It can also be difficult to take a vacation longer than a week even if you have the time.

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