UPS reviews

3.4

54% would recommend to a friend

(36,810 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
4.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good flexibility, can work the days you choose. Pay is good and fair.

Cons

Communication can be poor, sometimes daily call about delivering received late or no call received. Amount of boxes you are expected to deliver can be excessive at times and can exceed the weight limit of 50 pounds. You are instructed to not pull into driveways which makes no sense since you are driving a private passenger vehicle, not a large delivery truck.

2.0
Jan 21, 2026

A lot has changed

Recommend
CEO approval
Business Outlook

Pros

Flexible. Can also pay well if you understand the industry and the service offerings, but a lot of it comes down to luck and the mercy of your sales plan

Cons

Too many changes for management to keep track of, which is driving employees and customers away.

Viewing 430 - 432 of 36,810 Reviews

Glassdoor has 41,019 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.