UPS reviews

3.4

54% would recommend to a friend

(36,826 total reviews)
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Carol B. Tomé

35% approve of CEO

41% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Oct 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, decent benefits, promote form within for the most part.

Cons

Military style motivation by intimidation from leadership. Work life balance is an issue. Sales reps have to engage with customers, potentially around the clock, especially US to APAC. Bonus payout matrix is confusing and often pays out below expectation.

2.0
Oct 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Convenient location; flexible hours; get a workout while you work; can listen to music while moving boxes

Cons

truck drivers openly insult package handlers with how they pack the trucks

1.0
Oct 5, 2019

Toxic Union Environment

Recommend
CEO approval
Business Outlook

Pros

Great pay after you pass the four year progression. Excellent benefits...

Cons

Four year pay progression, union only cares about certain members, told it's a fulltime position when in reality it's an on call position (3-5yrs.), merit counts for absolutely nothing and low seniority/off the street drivers are held to different standards than high seniority drivers.

Viewing 559 - 561 of 36,826 Reviews

Glassdoor has 41,037 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.