Is Uber a good company to work for as a Customer Program Manager?

Customer Program Manager professionals working at Uber have rated their employer with 4.1 out of 5 stars in 116 Glassdoor reviews. This is a higher than average score with the overall rating of Uber employees being 3.7 out of 5 stars. Search open Customer Program Manager Jobs at Uber now and start preparing for your job interview by browsing frequently asked Customer Program Manager interview questions at Uber .

Does Uber pay Customer Program Manager employees well?

Customer Program Manager professionals rate their compensation and benefits at Uber with 4.6 out of 5 stars based on 116 anonymously submitted employee reviews. This is 30% better than the company average rating for salary and benefits. Find out more about Customer Program Manager salaries at Uber.

How happy are Customer Program Manager professionals working at Uber?

90% of Customer Program Manager employees at Uber would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Customer Program Manager professionals have also rated Uber with a 3.9 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.9 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Uber?

Driver (7506) , Motorista (1351) , Software Engineer (636) , UberX Driver (406) , Delivery Driver (405) , Rideshare Driver (332) , Operations Manager (320) , Account Executive (313) , Customer Service Representative (280) , Account Manager (259) , Senior Software Engineer (247) , UberEATS Delivery Driver (194) , Motorista De Aplicativo (164) , Independent Contractor (160) , Account Representative (145)

What are the pros of working at Uber according to real employee reviews?

"The people are great and the use of data within the company to inform decisions is incredible." ((in 1162 reviews)); "Benefits are great and you have a ton of flexibility on what you can use them for." ((in 1101 reviews)); "I worked the weekends at the shore for the summer so it was very busy and the money was good." ((in 958 reviews)); "Flexible hours and low start up costs are two of the best things about this gig" ((in 908 reviews)); "Culture is great and very welcoming" ((in 896 reviews))

What are the cons of working at Uber according to real employee reviews?

"Con is the pay was low when I did it after gas and miles you put on your car." ((in 1449 reviews)); "Bad management and stocks :(" ((in 397 reviews)); "2) Management problem where your made to work alot but your growth is limited due to your bad manager." ((in 250 reviews)); "inexperienced (and poor) leadership" ((in 174 reviews)); "Too many layoffs lately covid 19" ((in 127 reviews))

Uber Customer Program Manager reviews

4.1

90% would recommend to a friend

(116 total reviews)

Dara Khosrowshahi

91% approve of CEO

81% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (116 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Program Manager employees have rated Uber with 4.1 out of 5 stars, based on 116 company reviews on Glassdoor. This indicates that most Customer Program Manager professionals have an excellent working experience there. Uber is rated in line with the average (within 1 standard deviation) by Customer Program Manager professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

116 reviews

3.0

Feb 28, 2022

Fast Paced

Program manager

Recommend

CEO approval

Business Outlook

Pros

Fast paced and a lot of output in a short amount of time, smart and ambitious colleagues, nice office and free food, unlimited PTO

Cons

Compensation not as high compared to other tech based companies, stock price, a bit chaotic at times, sometimes quantity over quality of output, not a ton of job training

4.0

Feb 22, 2022

Good place

Program manager

Recommend

CEO approval

Business Outlook

Pros

Culture Freedom Learning People Benefits

Cons

Innovation Growth Promotions Learning Career change

5.0

Feb 1, 2022

Uber Onboarding Review

Program manager

Recommend

CEO approval

Business Outlook

Pros

Since day 1 they make sure you have all the information you need during the interview, fast and proactive communication, follow ups from HR and they did answer your question throughout the process. Once you receive the offer and start to work with them you receive support during the onboarding process and are willing to train you the times needed.

Cons

None so far, it might be too fast paced for the majority so you need to speak up if you need tonslow down.

Viewing 61 - 63 of 116 Reviews

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Uber Customer Program Manager reviews

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Uber Onboarding Review

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