Is Uber a good company to work for as a Customer Program Manager?

Customer Program Manager professionals working at Uber have rated their employer with 4.1 out of 5 stars in 116 Glassdoor reviews. This is a higher than average score with the overall rating of Uber employees being 3.7 out of 5 stars. Search open Customer Program Manager Jobs at Uber now and start preparing for your job interview by browsing frequently asked Customer Program Manager interview questions at Uber .

Does Uber pay Customer Program Manager employees well?

Customer Program Manager professionals rate their compensation and benefits at Uber with 4.6 out of 5 stars based on 116 anonymously submitted employee reviews. This is 30% better than the company average rating for salary and benefits. Find out more about Customer Program Manager salaries at Uber.

How happy are Customer Program Manager professionals working at Uber?

90% of Customer Program Manager employees at Uber would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Customer Program Manager professionals have also rated Uber with a 3.9 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.9 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Uber?

Driver (7508) , Motorista (1352) , Software Engineer (637) , Delivery Driver (407) , UberX Driver (406) , Rideshare Driver (333) , Operations Manager (320) , Account Executive (313) , Customer Service Representative (280) , Account Manager (259) , Senior Software Engineer (247) , UberEATS Delivery Driver (194) , Motorista De Aplicativo (164) , Independent Contractor (161) , Account Representative (145)

What are the pros of working at Uber according to real employee reviews?

"The people are great and the use of data within the company to inform decisions is incredible." ((in 1169 reviews)); "Benefits are great and you have a ton of flexibility on what you can use them for." ((in 1129 reviews)); "I worked the weekends at the shore for the summer so it was very busy and the money was good." ((in 952 reviews)); "Flexible hours and low start up costs are two of the best things about this gig" ((in 912 reviews)); "Culture is great and very welcoming" ((in 889 reviews))

What are the cons of working at Uber according to real employee reviews?

"Low pay requires you work more than 40 hours per week and all midweek rush hours." ((in 1450 reviews)); "Bad management and stocks :(" ((in 405 reviews)); "2) Management problem where your made to work alot but your growth is limited due to your bad manager." ((in 250 reviews)); "inexperienced (and poor) leadership" ((in 168 reviews)); "Many layoffs (I was part of covid layoffs)" ((in 128 reviews))

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Uber

Uber Customer Program Manager reviews

4.1

90% would recommend to a friend

(116 total reviews)

Dara Khosrowshahi

91% approve of CEO

81% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (116 reviews)

Ratings by demographic groups

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Customer Program Manager employees have rated Uber with 4.1 out of 5 stars, based on 116 company reviews on Glassdoor. This indicates that most Customer Program Manager professionals have an excellent working experience there. Uber is rated in line with the average (within 1 standard deviation) by Customer Program Manager professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

116 reviews

1.0

Aug 27, 2020

Good company poor financials

Program manager

Recommend

CEO approval

Business Outlook

Pros

More Young people at start up company

Cons

More concern on Their bottom line rather than their people

3.0

Jul 25, 2020

Experience

Program manager

Recommend

CEO approval

Business Outlook

Pros

Lot to learn. And work can be intimidating

Cons

Challenging people and lot of them feign surprise

5.0

Jul 22, 2020

Brilliant people

Program manager

Recommend

CEO approval

Business Outlook

Pros

I learned more in a year at this company than the rest of my jobs combined. Brilliant people solving complex problems at an unbelievable pace. People are incredibly direct, leading to transparent relationships and fast learning.

Cons

You have to be all in in order to keep up. The pace isn't for everyone. The company has had its ups and downs in the public eye so prepare to have a thick skin.

Viewing 94 - 96 of 116 Reviews

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Uber Customer Program Manager reviews

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Good company poor financials

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