Uber reviews

3.7

65% would recommend to a friend

(16,279 total reviews)
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Dara Khosrowshahi

71% approve of CEO

53% positive business outlook

Uber has an employee rating of 3.7 out of 5 stars, based on 16,279 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uber employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

16K reviews
3.0
Nov 4, 2025

Support difficulties

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great way to be your own boss

Cons

Difficulties escalating concerns to online support, you must be adamant when expressing how many business days you’ve waited. I asked a question at least 3 times before I was provided a link I’d asked for

3.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

The biggest pro has always been the flexibility. I had complete control over my schedule and could work whenever it suited me, whether that was early mornings, late nights, or just a few hours here and there. Being my own boss in that regard was a major benefit.

Cons

The primary con is the significant decline in pay over the years. When I started, the earnings were decent, but now it feels like a constant race to the bottom. Fares are lower, Uber's commission feels higher, and I have to work significantly more hours just to make what I used. The wear and tear on my vehicle for diminishing pay makes it a much tougher job than it once was.

2.0
Nov 3, 2025

Times have changed

Recommend
CEO approval
Business Outlook

Pros

Good for extra cash Immediate money Meet interesting people See new places/adventurous and fun Choose hours No boss to answer to/low stress

Cons

High car maintenance Tax payments depending on situation No more high bonuses Less pay than earlier years Promotions do not pay as much Hourly is low now most of the time Must clean the car often/pay for supplies Customers can make false reports/must have camera as backup Weekends and holidays are good working days

Viewing 544 - 546 of 16,279 Reviews

Glassdoor has 36,002 Uber reviews submitted anonymously by Uber employees. Read employee reviews and ratings on Glassdoor to decide if Uber is right for you.