Verizon Sales Associate/Key Holder reviews

the constant change is in the past few years have been at the expense of the front line workers in stores. Taking pay cuts and dealing with angry and hostile customers. The customer service no longer knows how to do their job, and tries to pawn everything off on the sales reps in stores.

Any retail end position from sales rep to general manager is going to very quickly burn you out. The company constantly increases sales goals while removing incentive to sell. Earnable commission payouts drop every year, and the expectation for sales is high. It has come to a point at which earning half the yearly salary which was possible three years ago is no longer realistically possible, and Verizon is loving the savings.