Verizon reviews

3.6

62% would recommend to a friend

(35,677 total reviews)
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Dan Schulman

24% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

36K reviews
1.0
Sep 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits. Mostly nice co-workers only when not in the same team. Really good people in other BUs (US)

Cons

An insecure, immature and incompetent leadership team An extremely toxic company culture that equates employees to dollars saved. Highest employee turnover rate. Good people don't stay. Discriminatory and highly selfish middle management which can and will go to any extent to save its place at the cost of pride, conscience and morality. Honesty and broad mindedness are not practiced virtues. A spineless and effectively useless HR which can't and won't address the above.

2.0
Apr 20, 2011
Recommend
CEO approval
Business Outlook

Pros

You're exposed to the latest web technologies. There are many opportunities to learn new systems and the latest and greatest coding technologies (if you're a developer). Developers have the best chance of being converted from contractor to employee.

Cons

They bring in most people as contractors, at which point you're used and abused. Employees are told to give the crappier assignments to the contractors, but the contractors are just happy to have a job in this economy so they take it. Majority of workers are from India and will work endless hours, as most don't have family here. The Indians are seen as better workers because they don't have the same constraints as the American workers who have families and want a work-life balance. They'll work night and day, weekends and holidays. Most of my Indian co-workers were wonderful people, but it's difficult to have a positive view of a company that mostly hires foreign workers when so many Americans are jobless.

1.0
Feb 1, 2010
Recommend
CEO approval
Business Outlook

Pros

Note: This review addresses non-sales, non-customer service positions. I have been in Marketing, IT, and Network positions, so I believe I am qualified to express my views from a corporate HQ level. Here are the benefits in a nutshell: health insurance plans; 401k match 1-to-1 up to 6%; tuition assistance up to $8k (and you don't have to stay at the company after completing your degree); bonus to the tune of 18%+ if you are lucky to be a "C" band or higher (12%+ for band "D", 8%+ for band "D" hourly); annual merit increases; you can pretty much retire staying at your current position.

Cons

This is the part where I hope to explain some of the shortcomings of working at such a big, bloated company that is Verizon Wireless. You can be the dumbest, laziest person on the face of the earth, yet still get a "Performing" annual review and at least a 3% merit raise. On the other hand, you can be the smartest person in your department (maybe even with a Ph.D.) yet still get the SAME performance review and merit raise. No one is allowed to receive a "Leading" performance review - really, why bother having that as a choice? Actually I don't have a Ph.D., but I do have a Bachelor's degree from a tier 1 university as well as working on a Master's - and I make less compensation than someone who's worked in the same position for 15 years and possesses only a high school diploma. Does that make sense? last time I checked, this wasn't a union shop. I suppose this is an example analogy of the power of compounding interest! (3% every year adds up very quickly) There seems to be a very inconsistent method towards promotions. Many employees at HQ location in Basking Ridge somehow increased their title levels just before the Alltel merger. They are doing the same jobs as before, so why did they get automatic promotions? It will take an act of God to get promoted otherwise. Internal jobs are very hard to come by. I suppose that is somewhat true everywhere, but in my observations, positions are filled based on _who_ you know as opposed to _what_ you know. For better or worse, networking is the only way to go if you want to move up the ladder in your career. That is, if you are even motivated enough to switch jobs - like I said, the long-timers have no need to take risks to improve their self-worth by education or switching jobs, because they have it made financially. If you are young and ambitious, be ready to be disappointed trying to make a move in your career. Like some who have commented, perhaps we should let some of these HR people go, so they can experience what it's like to be on the OTHER side of the table for a change.

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