Pros
Pay. Benefits. 401k. Matched $1 for $1 up to 6% of your pay. Cell phone bill cut directly in half. RYA's. (recognizing you awards) -- cash the company throws at you for meeting little goals and objectives through out the day/month in forms of redeemable credit. Either via "send to payroll" or gift cards to MANY MANY places. Commission checks! ($1,225 is your "at risk". Your minimum for hitting quota. It is multiplied based on the % above the minimum numbers required to hit quota that you meet. e.i, quota is 30, you do 45. thats 150%. to quota. So $1,225 x 1.5 = $1,837. This is sort of simplified, it is also multiplied (AND) detracted by other factors. Sometimes ONE more sale could mean an additional $300-350. $1900 is average in the first quarter, then $2800 in the 2nd as people start spending. Although this year has been particularly slow at my store. You have to work hard to make your money. 3d quarter is pretty much the same but YOU decide how much you make, the opportunity is there and 4th quarter (Holidays) its $$$. $4800+ is expected. Great management. Especially the upper leaders, CULTURE! Sometimes, when at an event, which occur frequently you leave with the feeling that anything is possible. Its tough to keep that mentality when day in and day out its the same 2 step. Get phone, sell phone, sell case, next. But the when you see your pay check, its all worth it.
Cons
Commission is taxed at 40%!! Same routine day in and day out, saved by the rejuvenating events that seem to come "just in time". They SMELL low moral. Some days you just do not feel like putting up with whiny customers who wants to know why someone at some other store 50 miles away did something (with their permission and consent) and expect that particular store to fix it. Yes, we can and yes, we almost always do. But while we scrub our brains going through hundreds of remarks on your account, looking up receipts and asking questions to try and piece it together, a customers rudeness and ingratitude is not only unnecessary but unmotivating. Oh, and we HATE "I spoke with customer service and they said they left a note on my account". That almost always NEVER means anything or helps in any way. Except the RARE occasion customer support figures out an issue and remark the account with a summary to help the in store guy. ...Did i just rant? I think i did.
