Verizon reviews

3.6

61% would recommend to a friend

(35,727 total reviews)
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Dan Schulman

24% approve of CEO

44% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,727 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

36K reviews
3.0
Feb 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation, decent benefits, good first sales experience, opportunities for advancement, paid time off, many different opportunities within the company

Cons

I actually really enjoyed working at Verizon Wireless but it seems as soon as you get comfortable there, policies change and it seems like you're always being threatened with your job. Also working in a store you are competing against your own company when customers can go online for better deals or get a Verizon cell phone from Best Buy, Costco, or any other number of places that usually offer it a little cheaper or with free accessories.

1.0
Feb 16, 2010
Recommend
CEO approval
Business Outlook

Pros

The pay and compensation is good as well as the benefits. It enabled my family to get out of debt and turn our finances around through some strict budgeting. There are many people out of work or under-employed doing hard labor for little money so I appreciate the opportunity. Not only were we able to accomplish our personal goals but the company provided $8,000 yr toward education that allowed me to get reacquainted with college and am now pursuing a high level education as a result.

Cons

I have never worked somewhere that allows such deceit and provided zero opportunity for advancement. Management within the center seem inept and feel the need to demonstrate to you that they are in charge and if they feel you have any ambition at all and you dont fit their idea of a lackey, you dont have a prayer in that center. My hope was to put in the 18 month minimum in the center then move on but all opportunities seemed to disapear. I found the union (IBEW 824) to be helpful once a new business manager was in place but the seniority aspect with regard to advancement creates a time served over qualified situation.

3.0
Feb 15, 2010
Recommend
CEO approval
Business Outlook

Pros

A company that I could stand behind & I believed in the services (still do) it had to offer to the consumer. Great benefits, lots of training, salary was average but equitable to others in the area.

Cons

Company loses sight of its "Integrity" credo, when it comes down to crunch time. In the business channel, they understand the medium to long process of the sales cycle to sm/med/large businesses, but I think their goals are becoming unrealistic in a market that is approaching saturation. Sell everything to everyone, even if they don't need it because YOU need those numbers in your module & we need the revenue...hardly "consultative" selling. There's no real vacation with the business sales position; no quota relief, capped commissions (ie. the opposite of "incentive"), not really being able/allowed to step out of the loop & recharge one's batteries. Granted, wireless is a 24/7/365 operation, but give the employees a real chance to come back refreshed instead of stressed. For the length of my career, I worked my tail off (long hours, sometimes weekends & holidays & vacations)...and I was successful at my job, but the cost was in not feeling like I had much of a life during that time. Yes, the time & effort that I spent was my choice, but it was frustrating to see other folks work half as hard, not do a good job, do only what they had to do and not take care of the customer, but still get rewarded purely based on numbers (ok, that's what sales is about...numbers, but I go back to "integrity."). The bean counters have too much say in how salespeople should be compensated, particularly when they've likely never sold a thing in their lives.

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