Senior management is not good.
Seems as though your living on the razors edge every time a new union contract is about to be ratified. The last thing we want as hourly employees is to lose our pension or health benfits, but the first thing management wants is just that.
Old high mileage service trucks.
The union is great for what it does, but what it doesnt do is allow the good techs more job security than the bad ones. If a tech has 35yrs with the company and still doesnt know how to work a copper pair, hes still going to get laid of after the guy with 5 years that has to correct all his mistakes. This makes no sense at all... Additionally there should be a larger performance incentive for the folks who are doing their jobs well. This year they have reinstated a meager 2-4% pay increase for the very few techs that can meet extremely stringent metrics. If you can make the numbers they want the pay increase should be a minimum 10% increase, 20% would be very fair considering if you actually can make the numbers they want you are obviously making the company way more money than the ones who cant.