Verizon reviews

3.6

62% would recommend to a friend

(35,701 total reviews)
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Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,701 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

36K reviews
3.0
Feb 22, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay and the benefits are relatively good for the industry. Verizon has been very flexible in work - as long as you did your job well, the hours need not be set. My management was always understanding of a work/life balance. There was always flexibility to telecommute. I've worked in a few different business units of the company and have been lucky in getting caring, family-focused, friendly management. There will always be a few "bad apples" but, for the most part, I enjoyed my peers and my management. I always felt part of a family - albeit a disfunctional one.

Cons

I first began with GTE, which was always family-focused, friendly, and a lot of fun. When the merger with BellAtlantic created Verizon, things began to change. Rediculous cost-cutting measures were put in place - removing the third light bulb in overhead lights, no more coffee, building cleaning and maintenance drastically reduced - all in a misplaced effort to save a few dollars. In the end, they gained longer coffee breaks, unhappy enployees working in the dark, and dirty buildings. Then there are the constant layoffs. Every quarter employees look forward to the next cut and the lucky ones who stay behond get to work more for the same amount. Then we get to hear the illustruous senior management, enjoying their multimillion dollar incomes, tell us it isn't over - more layoffs to come.

5.0
Feb 22, 2009
Recommend
CEO approval
Business Outlook

Pros

benefits were very good, compensation was eqitable

Cons

working in a union environment can waste valuable time addressing concerns when the stewards and management both know are not valid

4.0
Feb 21, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay at Verizon is very competitive, and the benfits are great if you are full time. Being part-time , I paid $100 out of my pay check every 2 weeks to keep benefits. I worked in "collections", so I took payments over the phone and also called people to let them know their phones would be disconnected after the call if they did not make payment. It truely is a great company to work for, however, I would have much rather been in the Sales at the retail stores rather than in the Call Center. I left for another job where I would not be bored to death in front of the computer. 4 hours a day was killing me, I could have never handled full time.

Cons

Call center environment can be very boring.

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