Verizon reviews

Cellco pays a lot of lip service to coaching and employee development with very little follow through. Many employees are thrown to the wolves the second they get out of basic training. This can be very difficult for employees who do not pick up things as quickly or who may need a little more personalized training. Cellco is also a very HR friendly company and it is very difficult to get fired. This is extremely frustrating for the hard working employees who see other employees slacking off with very little consequences. Wireless customers also tend to be very demanding and have a high sense of self entitlement. This can be very unpleasant to deal with and it becomes taxing after a while.

every year the company makes more money but they continue to cut the pay of sales reps and ask reps to do more. the volume of business we do every month makes the average commission per sale low. For example, my new activation quota for feb(a slow month) is 55 and 100 renewals or upgrades on existing customers. this will pay me around 1200 in commissions. a friend of mine at t-mobile his new activation quota was 15 and his commission check will be around 800. sure I make more total money but look at how much more work I have to do to get it-almost 4 times as much!