Verizon reviews

3.6

61% would recommend to a friend

(35,723 total reviews)
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Dan Schulman

24% approve of CEO

44% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,723 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

36K reviews
3.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Great Benefits & People Challenges Ongoing Training

Cons

Price increases every couple of months made the last couple of years very challenging. The folks overseas try but just don't get the training we did here and the chats are very inept so by the time customers finally got to me they were justifiably angry. Delivery of new devices through our partners and our stores trying to cancel orders and reprocess them extremely frustrating. EVERYONE is selling first when in reality someone needs to be fixing the issues the customers are needing addressed.

Viewing 406 - 408 of 35,723 Reviews

Glassdoor has 38,063 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.