Verizon reviews

3.6

61% would recommend to a friend

(35,728 total reviews)
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Dan Schulman

24% approve of CEO

44% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,728 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

36K reviews
2.0
Jul 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Great 401K, medical, dental, etc coverage from Day 1, thats how they trap you Great friends made as a sales rep Great training Great service makes it easier to sell based on reliability Used to enjoy going to work, had a a smile on my face and a skip in my step on the way to work...that was 2+ years ago

Cons

Verizon Wireless is going downhill..all of a sudden 2 yrs ago drastic changes started.. Pay - when I started base+commission was 65k+, it has gone down every year since, 2012 - 60k, 2013 - 54k and 2014 was trending for under 50k...and thats for a top performer. I thought you are supposed to get paid more the longer you stay with a company. Mediocre reps make about 40k-45k Mgmt - when asked about the pay decreasing, they dont care, just tell you to try harder, mid mgmt keeps a low profile to stay afloat, most reps know more than them anyway, upper mgmt disconnected from customers and dont care when you give them suggestions, they change the commission structure almost every month when it used to be once a year making it harder and harder to make any consistent pay. The company is getting rid of all their older top performers, bringing in part-time reps and paying them less, great way to repay your reps for all their hard work

1.0
Jul 13, 2014

GLORIFIED SWEATSHOP!

Recommend
CEO approval
Business Outlook

Pros

Benefits and compensation package.

Cons

I worked at Verizon Wireless (call center customer service) for 12 years. Thank God my center recently closed! No amount of money is worth the BULLYING & HARASSING every day tactics imposed by management and certain Associate Directors that was put up with!!! Micromanagement, unrealistic goals, treated as a number and or a machine! Excessive weekly coaching to human behavior as to why you chose the resolution you did. Really! So elementary, NO TRUST! You could do everything right have a perfect call and they would find something wrong with it! If Jesus Christ himself took the call there would still be something wrong with it! I could go on but I am sure this paints a picture! I DO NOT RECOMMEND WORKING HERE! It is full of undue stress and anxiety! A health hazard and toxic place of employment! VERIZON IS NOT THE ONLY GAME IN TOWN! There are many other companies that pay well and treat their employees with dignity and respect! Expect from your employer what they expect from you!

Viewing 409 - 411 of 35,728 Reviews

Glassdoor has 38,068 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.