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      Verizon

      Engaged Employer

      Verizon reviews

      3.6

      61% would recommend to a friend

      (35,733 total reviews)
      avatar

      Dan Schulman

      24% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Verizon has an employee rating of 3.6 out of 5 stars, based on 35,733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      36K reviews
      2.0
      Sep 20, 2012

      Extremely tiring and unrewarding experience

      Professional services consultant i
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are top notch, and there is alot of opportunity to learn things. Ability to work from home.

      Cons

      As an engineer you are handed down work and expected to accomplish it. When there is no work to be had they blame the engineer, who has no part of the sales process. The company is bloated an unresponsive/ uncaring. It takes an act of congress to get promoted within the company, or to get a raise. At 3 years in I haven't received a raise or a promotion even as I have filled the spots of two engineers that were making significantly more than I am. If any of your company equipment breaks just try to fix it and replace it on your own. It is easier to quit and get hired back than deal with any of the internal processes (promotions, raises, procurement, reimbursements, and submitting hours worked). This company is only functional because of its name.

      2.0
      Jul 24, 2012

      Great pay and benefits weighted by poor management.

      Fiber customer support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay for the work in this position is incredible and there is plenty of opportunity for overtime - you can make close to 90k/year working more than 8 hours of overtime every week. Cushy office/call center job with amazing benefits, tuition reimbursement, and plenty of opportunities to work on projects that give you time away from answering calls. Unionized.

      Cons

      National claims to focus on customers, but really only emphasizes the needs for reps to meet arbitrary stats (call handle time, ratio of cases needing a field technician to be dispatched vs. not, etc.) No one takes blame or action for things that the company or company systems mess up. Unionized. Hope you don't have or develop a medical condition before you've worked at Verizon for a year, because Verizon will not hesitate to harass or intimidate you by way of supervisor meetings, suspensions, etc. Scheduling organization does not know how to make schedules, often baits workers into working undesired shifts by making or implying things that are untrue (triple-time pay, not having to work weekends if you volunteer for so many weekends [[very untrue]]) with little or no repercussions to the scheduling organization. Forced overtime severely tips work/life balance.

      Viewing 424 - 426 of 35,733 Reviews
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      ReviewsVerizon reviews

      Glassdoor has 38,074 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.