I have been with Verizon for almost twenty years. And I drank the kool aid. I recommended them to friend. I was an advocate. Sometimes I worked for great people, sometimes for terrible ones. But in the last several years everything they have done is talk about how much better they are for employees while being worse.
Verizon stacks the deck to make it seem like people enjoy working for them. They do “anonymous” pulse surveys. But before the pulse you are “encouraged” to provide feedback to your boss not on the pulse survey. And guess where the results go. That’s right, to your boss. Sure maybe it doesn’t identify each person but if you know your team it’s not hard to figure out.
Last year they rolled out “One Team”. What a joke. What they have managed to do is downsize. Now they have a bunch of employees with no idea what they are doing. Customer experience is suffering. Oh and they are all about the customer experience. But not really. They are all about sales at any cost.
Oh but they are big on inclusion and diversity. They have promoted some women, most women of color. But make no mistake this is a big old white man’s company. And if you’re over thirty, they are ready for you to move on.
And I’d be remiss if I didn’t mention work life balance. I have no idea how they score high on this. It must be from non sales channels. Because if you are more than a rep and in sales there is NO SUCH THING!
