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      Verizon

      Engaged Employer

      Verizon reviews

      3.6

      61% would recommend to a friend

      (35,746 total reviews)
      avatar

      Dan Schulman

      24% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.1

      Senior management

      Verizon has an employee rating of 3.6 out of 5 stars, based on 35,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      36K reviews
      1.0
      Nov 3, 2019

      Terrible place to work if you have good values

      Solutions specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is decent, most of the co-workers can be really cool

      Cons

      Too many to list but I will try. First off, they act like they want you to do the right thing for the customer but in reality, they want you to sell them things they don't need. They are constantly taking advantage of people's ignorance of the market, mostly the elderly. And management doesn't want you to help those who are ignorant with their devices...they want you to push them home and have them figure it out on their own. They also have a thing where they'll add the insurance on an ignorant customer's plan and make it sound like it's part of the deal. Which is totally illegal. Management told us to "manipulate the customer" so that they buy more. I get that it's a commission job and maybe it's just not for me, but it seems very awful to be doing these things. Maybe I just work in a bad store, but it is a terrible working environment.

      avatar
      Verizon Response
      6y
      We believe integrity is at the core of who we are. It establishes trust needed to build and maintain the relationships we have, such as colleagues, customers, suppliers, owners and competitors. Thank you for sharing your feedback with us, as we are always looking to improve.
      1.0
      Oct 21, 2019

      Terrible Company - Dishonest and Does Not Value Employees

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Medical and 401k match were the best I have seen. I was well compensated.

      Cons

      Very political and it is all about who you know, not if you are qualified to do the job. Many positions in the company are not needed and they have begun to recognize this. Layoffs are frequent and has changed the culture to one of fear among the employees. You can be a top performing employee and they will all turn their backs on your if your position is cut. Leadership is trash. If you decide to take a job here, milk it for all it is worth and always have an exit strategy. Don't expect to advance unless you are willing to relocate all over the country and get very up close and personal with leadership.

      avatar
      Verizon Response
      6y
      Thank you for your review. Making sure that our employees are given a multitude of opportunities to grow and succeed is extremely important to us. We appreciate you taking the time to share your feedback, as we are always looking to improve.
      1.0
      Oct 19, 2019

      Business Account Manager Schaumburg

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits, good co-workers and a solid training.

      Cons

      Horrible Culture, The least diverse organization I’ve ever worked for. No African Americans hired in the 30 months that I worked their.

      avatar
      Verizon Response
      6y
      Hello, thank you for your review. Our differences are our strength. That’s why we’re proud of our track record, with 60% employee diversity in our workforce. Learn more about our diversity initiatives by visiting our diversity and inclusion page: https://www.verizon.com/about/our-company/diversity-and-inclusion. We appreciate you taking the time to share your feedback with us.
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