Verizon Customer Service Representative CSR reviews

Users say... "Verizon has great benefits and you get to start using them on day one which most companies don't do." "Pay was good but no ot if you are GM and you got mostly sun and mon days off" "I have been able to promote several times and have met some really great people." "I started a long time ago and was able to work my way up; salary was good" "The overall culture of the company is great and they strive and focus on employee satisfaction." 

Users say... "No work life balance due to it being retail and it also having aggressive sales target." "Some management can be poor and it's hard to get concerns addressed to higher ups on management." "Constant restructuring and layoffs (over 6 within just 3 years) show a lack of clear vision for where the company is going." "Managers do not really do anything except tell you to sell more and more each day." "Long hours and promotability based solely on sales numbers versus focusing on every employee's individual strengths..."