Verizon reviews

3.6

62% would recommend to a friend

(35,701 total reviews)
avatar

Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,701 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

36K reviews
1.0
May 29, 2018

Customer Service

Recommend
CEO approval
Business Outlook

Pros

Hourly wage OT always available Vacation, Sick and Personal Time

Cons

Stressful Micro- Managed Sales Demand No room for advancement as promise Horrible shifts

3.0
May 7, 2018
Recommend
CEO approval
Business Outlook

Pros

The job is kind of tough, you are constantly pushed by the customer and there is no safe net or buffering. Hence, it forces you to be more efficient with time. It actually made me very seasoned engineer and absolutely technical lead in the next office both technically and mentally.

Cons

It’s either going to make you or break you if you dont mind micro management and not getting appreciated and recognised for the good job you do. Dont join if you are network engineer, because it’s a security environment with little network components and you will get laughed at if dont know how exactly does a firewal works I have never got the time or approval to do the $8000 budget training that they promote in the job ads at the time.

1.0
Apr 26, 2018

Terrible company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits were pretty good

Cons

This is probably the worst job I’ve held. Management never did their job and played favoritism. I was consistently lied to about many things as well. Management was never anywhere to be found when customers started to become aggressive. Management told me it was not their job to handle those types of customers even though that is what they are hired to do. Management would lie to customers telling them things would be free in order to push out an extra box(i.e. hum, tablet, watch), then blatantly lie to the customer or put it all on us and not take responsibility for their actions. The entire environment made me feel like i was in high school. I left another cellphone company to work for Verizon and i deeply regret it. Work/life balance was not that great either. I felt like i was always there and was unable to schedule proper appointments that i needed. Store Manager approved time off when i first started then a week before i was to leave told me i couldn’t go and made up excuses. They’d have sales contests and not give you what you’ve won. I won several things and have only received 2 out of the many things i had won

Viewing 160 - 162 of 35,701 Reviews

Glassdoor has 38,042 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.